Zitat:
Zitat von Hafu
Weiß jemand, wie der Rückruf in Deutschland abläuft?
Bin betroffen (und hatte bislang Null Probleme mit dem Laufrad, das ich vor zwei oder drei Jahren als 404er-Laufradsatz bei Bike24 gekauft habe).
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in dem entsprechenden Dokument
http://www.bicycleretailer.com/sites..._EN%5B2%5D.pdf steht folgendes:
Consumer Steps
We want to make this process as convenient as possible for everyone and return consumers to riding quickly. After
identifying that that hubs are part of the recall consumers are
encouraged to bring them into their local SRAM or Zipp
dealer who will immediately initiate the warranty process. Most
consumers will have their wheels rebuilt with new parts
and incur no cost. If consumers are unable to reach their deale
r, or have additional questions or need for assistance, they
are encouraged to call SRAM’s Dealer and Customer Service directly during regular business hours at 1-800-346-2928 or
1-800-231-6755.
In deinem Fall also direkt an bike24 wenden.