[flachy]

Aloha Fernostfalke,

ich wünsch Dir wirklich alles Gute und keine Komplikationen, denn in diesem Fall ist es ein geiles Bike.
Ich denke nicht, dass ich dem Falken-Label "Copy&Paste" unterstellt habe, es ist einfach ein anderes Verkaufskonzept, bei dem die "Marke" nicht in Europa oder USA ihre Zentrale hat sondern eben in China, (Hong Kong ist seit 1999 wieder Teil der Volksrepublik).
Die Produktions- und QC-Strukturen sind ab da identisch mit den "big Players" und falls es Binny und seinem Trupp gelingt, einen Importeur in Deutschland zu finden, wird Falco hier auch Kundenservice auf europäisch verbindlichen Richtlinien leisten (müssen).

Zu den "Produktionsstrukturen" - Falco ist der "Think Tank", produziert/lackiert/kontrolliert wird (wie bei den großen Namen auch) bei Subunternehmen.

Frage:
Customers who buy a well known brand are also buying a sense of security. How do you show your customers that you are a reliable brand with good quality control?
Binny: Yes we are fully aware of that ...
However, it was critical to find the right factory for the job. There were many factories that work for big western brands...
It took us 18 months of due diligence to finally settle on the facility we were happy with, which is well documented in our weightweenies thread. This factory currently has contracts with a significant number of western brands including one named after a former world champion and a couple others that have been ridden by former world champions...

Frage:
Is your quality control and product comparable to other well known international brands such as Specialized, Scott and Giant?
Binny: Yes, absolutely. First and foremost, we are huge about product safety, everything in our design and manufacturing process is centered around making safe products to use. Beyond that, we are keen to make beautiful and properly executed products...
Most of the OE industry in China applies a lower standard when it comes to domestic brands, and it was nothing short of torture to deal with that during our early days. Both sides were extremely frustrated as we, a mere domestic brand, demanded highest quality and made their lives “difficult”.

On painting alone, we have switched facilities 3 times during the first year, which was extremely expensive, before finally settling at the current one, while insisting on the “Japan Standard” for everything we make...
Our current QC person has former experience working on Orbea and Wilier’s QC processes.